Who to Contact: 

  • Vicky Robertson (ADPAC)

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Remote Access

VA:  https://CitrixAccess.va.gov


  • Conference: take Building 2 elevators to 8, go past glass door to the room at the end
  • Rounding Rooms: take Building 2 elevators to 6, head in the direction of conference (away from nursing station), and walk past the waiting area
    • Team A and B are in the hallway on the left
    • Team C is straight and on the left
    • Team D is on the right
  • MICU/CCU Work Rooms: take Clinical Addition elevators to 5, work rooms are in the hallway behind the elevators away from the atrium
  • Call Rooms:
    • Wards team call rooms: 8th Floor, down main hall from where rounding rooms are located. Turn right after exiting the small hallway where medicine rounding rooms are located. You are now in the larger hallway. There will be another small hallway located about 25 feet down the hall on the left; code for both rooms 0549.
    • MICU/CCU Resident call rooms: 5th floor in the hallway across from MICU/CCU; code for both rooms 145.
  • Clinics:
    • PRIME: go to the atrium (Clinical Addition building) on the 1st floor, it is Clinic #3
    • Other clinics (locations on utswim website): go to the atrium (Clinic Addition building), Clinics 1-4 are on the 1st floor and Clinics 5-6 are on the 3rd floor
  • Lactation Rooms:
    • Wards call rooms (available exclusively for UT residents); refrigerators present for storage; can get key for locked refrigerators from Dr. Chong.

    • 5A-tele 5A-203 (available for whole hospital); no refrigerator present.

Report Adverse Event

Documents and Handouts

Remote Access Acquisition Guide - Mobile Pass PDF 08/12/19
Remote Access Acquitision Guide - PIV PDF 07/30/19


VA Remote Access PDF 03/20/2020

VA Antibiogram available on intranet: https://vaww.northtexas.va.gov -> Clinical Resources -> Antimicrobial Guide

Food Options

  • Patriot Store (open until 4 pm on weekdays and 2 pm on weekends): 1st floor next to Building 2 elevators, vouchers accepted
  • Cafeteria --  in basement and quite tasty breakfasts. Vouchers accepted
  • Starbucks Cafe (weekdays only): across from the Patriot Store next to the cafeteria, vouchers accepted
    **on Saturdays, mediocre sandwiches, chips, and sodas are provided in the room labeled Med 1E (though there is no ;Team E)


  • VA: Across from VA Store, 1st floor. Open 7:00am-7:00pm


  • Park anywhere unless otherwise stated. If you arrive after 7:30 am, chances are that you will need to park at the gravel lot.

VA Needle-stick Protocol:

If you sustain a needlestick injury while working at the VA, the following guide describes the appropriate steps to take following the incident.

  • Present to the Emergency Department. It is not necessary to check in like a patient. Go to the main provider workstation and inform one of the providers that you had a needlestick injury and need to complete the protocol. They will enlist help from the appropriate nursing staff.
  • There is a binder for logging of needlestick injuries. In the binder you will be assigned a number (to protect anonymity of your labs and other data). You will the receive a three page packet of paperwork. The ED nursing staff is responsible for locating the binder and the packet of paperwork.
  • The first page is to be completely filled out by the person with the needlestick injury. The second page should be filled out together by the ED physician and person with the needlestick injury. To complete this paperwork, you will need basic information like the source patient’s name and last 4 of SSN. The second page of the form asks additional information about the source patient that may require further EMR review (HIV, Hep B, and Hep C status). If the patient consents, serologies for these bloodborne diseases will need to be ordered. Note that the order should be from a provider that is not directly responsible in the patient’s care (e.g. a provider not from the primary team). This could be the ED physician or a physician in the employee health office. If there is concern for acute HIV or hepatitis infection, note that it may be necessary for viral loads to be measured as well in the case that screening antibodies have not yet turned positive. While this should not be your responsibility, you should make sure that someone orders the appropriate studies on the patient (if the patient consents) as this has been an issue in the past (with no labs ordered or possibly an incomplete set of labs).
  • After completing this paperwork, you will have your own labs drawn. You do not need to be checked in as a patient, but your labs will need to be collected and sent to the lab. Part of the protocol involves the ED staff calling or directly communicating with the lab about your lab studies because they will not be ordered in CPRS and may not have traditional labels (your needlestick ID number from step 2 is the identifier).
  • After completing the paperwork and having labs drawn, you should be offered HIV post-exposure prophylaxis. A verbal consent is all that is required to receive the medication. Again, you should not need to be checked in as a patient, sign paperwork regarding payment/reimbursement for medical care, or have any orders placed in CPRS. (They may require identifying details to put you in the system so that they can remove the medication from the machine but that is all). Post-exposure prophylaxis will be in a bag and contain a three day supply of the medications.
  • For all needlestick injuries, the ED physician is responsible for paging the ID attending on call to inform of the event and steps taken.
  • After completing paperwork, having labs drawn, receiving post-exposure prophylaxis (if desired), and notification of the ID physician on call, your action steps in the ED are complete.
  • You should follow-up in the Employee Health Clinic (Clinic #15) within 24-48 hours of exposure (or sooner if recommended) for follow-up of lab results, any additional exposure counseling, and dispensation of addition post-exposure prophylaxis medication (if applicable). The hours for employee health are as follows: Mon/Wed/Fri 7:30AM-4:00PM and Tues/Thurs 6:00AM-5:30PM.